Return and Refund Policy

Your satisfaction is our top priority at ZestyDrop. If you're not completely happy with your purchase, we're here to help. We offer a 60-day return policy for both defective and non-defective products, as well as exchanges.

60-Day Return Window

We have a 60-day return policy, which means you have 60 days after receiving your item to request a return.

Eligibility for a Return

To be eligible for a return, your item must meet the following conditions:

• It must be in the same condition that you received it: unworn, unused, unwashed, with original tags attached, and in its original packaging.

• You must provide a receipt or proof of purchase.

We accept returns for any reason, whether the item is defective or you simply changed your mind.

How to Start a Return or Exchange

To start a return or exchange, please follow these steps:

1. Contact us at support@zestydrop.com. Please include your order number and the reason for your return.

2. If your return is accepted, we’ll send you a return shipping label, as well as clear instructions on how and where to send your package.

3. Items sent back to us without first requesting a return will not be accepted.

Exchanges

We accept exchanges. The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

Once we receive and inspect your return, we will notify you via email to let you know if the refund was approved.

If approved:

• You’ll be automatically refunded on your original payment method.

• There are absolutely no restocking fees on any return.

• Your refund will be processed within 3 business days after we approve the return.

Please remember it can take some time for your bank or credit card company to process and post the refund to your account after we have issued it.

Exceptions / Non-Returnable Items Certain types of items cannot be returned, such as gift cards.

If you have any questions about our return policy, please don't hesitate to contact us at support@zestydrop.com.